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Posted on March 29, 2025 By

Bangalore (Karnataka) [India], March 29: As part of their CSR, CitiusTech, a global leader in healthcare technology solutions, have collaborated with NGO SEED in implementing a transformative health program for residents of 12 slums in Bangalore and Hyderabad. Amongst other things, the program provides assisted teleconsultation services powered by DocOnline, a leading digital healthcare provider.

The initiative is bridging the healthcare gap in underserved communities by offering accessible, high-quality medical services. Over 1,000 healthcare workers have been trained to provide essential healthcare support to slum residents. The assisted teleconsultation model is enabling individuals to access online consultations with certified doctors, cutting down on the costs and time associated with doctor visits, travel, and waiting.

The program is addressing key health aspects, including hygiene education to prevent infectious diseases, nutrition guidance for child development, and women’s health focusing on maternal care, menstrual hygiene, and family planning. Additionally, it is raising awareness on preventing seasonal diseases like dengue and malaria, ensuring communities are equipped with knowledge to improve overall health and wellbeing, particularly in underserved areas.

To ensure sustainable healthcare delivery, the program will empower local women to become health entrepreneurs, providing online consultations and other health services within their communities, fostering self-reliance, and strengthening healthcare accessibility in underserved neighbourhoods.

Dr. Romira Roy, Chairperson at SEED, said, “SEED believes that health education is key to preventing and treating communicable diseases. By equipping communities with knowledge of hygiene, vaccination, early disease detection, and preventive measures, we can reduce disease transmission, promote healthier lifestyles, and ultimately improve overall health outcomes. The partnership is committed to empowering frontline health workers to facilitate telemedicine services, provide consultations, medications, and diagnostic support to underserved communities, and raise awareness on key health topics through targeted educational materials.”

Speaking about the initiative, Mr. Manasije Mishra, Managing Director of DocOnline, said, “This partnership aligns with our mission, ‘trusted healthcare for the many.’ We are excited to work with CitiusTech and SEED to deliver comprehensive healthcare to slum communities, enabling better health outcomes with the help of technology and trained healthcare professionals.

Ably supported by CSR resources of CitiusTech, this initiative ensures that local communities, SEED and DocOnline work hand in hand to improve public health, promote economic empowerment, and make healthcare more inclusive, especially for vulnerable populations.

About CitiusTech: CitiusTech, the digital vanguard, enables MedTech, Health Plans, Providers, and Life Sciences organizations to power healthcare digital innovation, business transformation and industry-wide convergence through consulting, next-gen technologies, solutions, and products. In an era where technology’s velocity matches the urgency of healthcare needs, CitiusTech along with clients and partners is shaping challenges into opportunities and possibilities into realities. As a healthcare technology company, CitiusTech works with a constant awareness that organisations’ work directly impacts human life. “Demonstrating care and concern for every individual and our community” is an integral value of the CitiusTech philosophy.

About SEED: SEED is India’s leading integrated CSR consulting, planning and implementing agency with experience in strategizing and implementing the Corporate Social Responsibility and Financial Inclusion projects across India. SEED’s integrated suite of services strengthen CSR initiatives of all major sectors of business from concept to commissioning, ensuring that our services resonate with the mission, vision, values, practices of sustainable development and other key philosophies unique to our client’s organization.

About DocOnline: DocOnline is a leading digital healthcare company dedicated to making quality primary care accessible and affordable in India. By combining clinical expertise with technology, it improves treatment outcomes and strengthens healthcare infrastructure through CSR and PPP programs across 2,000 villages. Trusted by over 250 companies, DocOnline offers digital consultations, mental health support, chronic care, and wellness services, serving over 7.8 million families across the country.

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